Dog Pause Terms & Conditions

This is a self-service dog crate rental service. You are responsible for placing your dog in the crate, and removing your dog from the crate when you pick it up. Staff will only open the crate and attempt to retrieve the dog in case of an emergency.

We provide the use of a clean, comfortable crate with a soft mat and fresh bottled water, a place to store your dog accessories, video camera surveillance to monitor your dog, and soothing sounds to reduce any anxiety. Rental hours are from store opening until 15 minutes prior to closing. 4 hours is the maximum time for the dog to be in the crate without a break.

You are responsible for conducting your own potty breaks for your dog. A doggie bag will be supplied for required breaks, with a map of acceptable break locations in the area. Out of courtesy for others, please clean up after your dog. The base price is $6 per hour, with a maximum of 4 hours per session. A late fee of $1 per minute will be charged after 4 hours and 10 minutes, or if not picked up prior to closing time. Crates are first-come-serve. Reservations are available online.

You must provide all information requested about you and your dog in order to reserve a crate and a release form must be signed prior to using our crates. You will be given a ticket for retrieval of your dog. This ticket must be presented in order to retrieve the dog. Your check-in and required check-out times will be noted on the ticket. Present the ticket to any staff member and pay the required fee prior to retrieval of your dog.

Only someone listed on the information form may retrieve the dog. If you are retrieving your dog for a break, you must check out with staff, and check back in with staff to reset the time on your ticket. We will hold the crate for a maximum of 30 minutes. Your dog must be kept restrained at all times when outside the crate, as there are other dogs and people in the store. Your dog’s belongings may be placed in a storage bin and/or location designated by our staff. We are not responsible for any loss of belongings.

We are not a boarding facility, and do not provide overnight accommodations. If you do not retrieve your dog within 30 minutes after closing, we will remove it and take it to the local animal shelter located at 2981 S State Hwy 16, Fredericksburg, TX 78624. Your credit card will be charged the rental fee due, plus the full late pickup fee of $60 (30 minutes late plus time to deliver your dog to the shelter).

All dogs are boarded with The Dog Pause without liability on its part for loss or damage by or from disease, death, running away, theft, fire or injury to persons, other dogs, or property by or to said dog(s), or other unavoidable causes, due diligence and care having been exercised. All dogs at The Dog Pause are required to be vaccinated and healthy, but that there are viruses (e.g., colds, bordetella) that cannot be fully vaccinated against and by accepting our services, you are acknowledging that your dog may be exposed to such diseases and Dogologie will not be held liable. If your dog(s) require(s) medical attention while in the care of The Dog Pause, you agree to be solely responsible for the payment of all medical bills for your dog(s) and you release The Dog Pause, its officers and employees from any and all responsibility for, or claims, damages, debts, resulting from such medical care, including but not limited to, transportation to/from the veterinarian clinic and choice of veterinarian or Animal hospital.

By agreeing to these terms and conditions your certify that your dog(s) is/are fully vaccinated, do not currently have any infectious conditions, and that Dogologie is free from any liability if use of the Dog Pause results in illness or injury of yourself or your dog(s).